Data Privacy & Security

UC Jili Privacy Policy – How We Protect Your Data

At UC Jili, your personal information is handled with the same care we put into every game we offer. Here's everything you need to know about how we collect, use, and protect your data.

01 Overview

UC Jili ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the UC Jili platform at ucjili.click — including all games, account services, payment features, and customer support channels.

This policy applies to all registered players and visitors on UC Jili. By creating an account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.

UC Jili complies fully with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law.

In plain terms: We only collect what we need, use it only for legitimate purposes, keep it secure, and give you control over it. No selling your data to third parties for ads. That's a firm no at UC Jili.

02 What We Collect

UC Jili collects different types of information depending on how you interact with our platform. Here is a straightforward breakdown:

Category Examples When Collected
Identity Data Full name, date of birth, nationality, government-issued ID number Registration & KYC verification
Contact Data Mobile number, email address, residential address Registration & account updates
Financial Data GCash number, bank account details, transaction history, deposit/withdrawal records Payment processing
Technical Data IP address, device type, browser, operating system, cookies Automatic — every site visit
Usage Data Games played, session duration, bet amounts, bonus usage Automatic — during gameplay
Communications Data Live chat transcripts, email correspondence, support tickets When you contact support
Location Data General geographic location inferred from IP address Automatic — for compliance

We do not collect sensitive personal information such as biometric data, health records, or religious affiliation unless specifically required by law and with your explicit consent.

Minimal Collection

UC Jili only collects data that is genuinely needed to run your account, process payments, and comply with Philippine regulations.

No Data Selling

We never sell, rent, or trade your personal information to third-party marketers. Your contact details stay with UC Jili.

Anonymised Analytics

Site usage statistics we share with internal teams are anonymised and aggregated — no individual player is identifiable.

03 How We Use Your Information

UC Jili uses your personal data for specific, legitimate purposes. We do not use your information in ways that are incompatible with these stated purposes:

  • Account Management: To create, maintain, and secure your UC Jili player account.
  • Identity Verification (KYC): To verify your identity and age as required by Philippine gaming regulations.
  • Payment Processing: To process deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard.
  • Game Delivery: To provide access to Jackpot Slots, Card Games, Poker, Tongits, Virtual Sports, Online Casino games, and Boxing Betting.
  • Customer Support: To respond to your queries, complaints, and support requests.
  • Fraud Prevention & Security: To detect, investigate, and prevent fraud, cheating, money laundering, and other illegal activities.
  • Legal Compliance: To comply with applicable Philippine laws, regulations, and licensing requirements.
  • Platform Improvement: To analyse usage patterns and improve the UC Jili experience — game performance, app stability, UI improvements.
  • Responsible Gaming: To monitor gameplay patterns and proactively identify players who may need support tools or intervention.
  • Communications: To send account-related notifications, security alerts, and (where you have opted in) promotional offers relevant to UC Jili.

Marketing preference: You can opt out of promotional emails and notifications at any time from your account settings or by contacting us at support@ucjili.click. Opting out of marketing will never affect your ability to use UC Jili.

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04 Sharing Your Data

UC Jili does not sell your personal data. We may share your information only in the following limited circumstances:

  • Payment Processors: We share necessary financial data with payment partners (GCash, Maya, GrabPay, etc.) solely to process your transactions. These providers have their own privacy policies and are bound by contractual data protection obligations.
  • Identity Verification Services: Third-party KYC providers may process your identity documents to help us comply with anti-money laundering requirements.
  • Game Providers: Some game titles on UC Jili are provided by third-party studios. Aggregated, non-identifiable usage data may be shared with them for game performance purposes.
  • Regulatory Authorities: We may be legally required to share data with the relevant Philippine gaming regulator, the National Privacy Commission, or law enforcement agencies when lawfully requested.
  • Service Providers: Trusted vendors who assist in operating our platform (e.g., cloud hosting, analytics, fraud detection) under strict contractual data processing agreements.
  • Business Transfers: In the unlikely event of a merger or acquisition, your data may be transferred as part of that transaction. We will notify you in advance should this occur.

In every case where data is shared, UC Jili ensures that appropriate safeguards are in place to protect your information in line with the Data Privacy Act of 2012.

05 Cookies & Tracking Technologies

UC Jili uses cookies and similar tracking technologies to make our platform work properly, remember your preferences, and understand how players use our site so we can keep improving it.

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot disable these without affecting your ability to use UC Jili.
  • Analytics Cookies: Help us understand aggregate player behavior — which games are popular, where players drop off, how pages load. Data is anonymised before analysis.
  • Preference Cookies: Remember your settings such as language preference and display options.
  • Security Cookies: Detect and prevent fraudulent activity, including bot detection and duplicate login attempts.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse non-essential cookies. Note that disabling certain cookies may affect the performance or features of UC Jili.

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06 Data Security

Protecting your data is a top priority at UC Jili. We implement a range of technical and organisational security measures designed to prevent unauthorised access, loss, or misuse of your personal information:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and UC Jili servers is encrypted using industry-standard TLS protocols.
  • Two-Factor Authentication (2FA): Available on all player accounts to add an extra layer of login security.
  • Secure Data Storage: Personal and financial data is stored on encrypted servers with access controls restricted to authorised personnel only.
  • Regular Security Audits: Our systems undergo periodic vulnerability assessments and penetration testing by third-party security experts.
  • Staff Training: All UC Jili employees with data access receive regular data privacy and security training.
  • Incident Response: In the event of a data breach, UC Jili will notify affected players and the National Privacy Commission within 72 hours as required by Philippine law.

Your role: Security is a two-way street. Keep your password strong and unique to UC Jili, enable 2FA, and never share your login credentials with anyone — including people claiming to be UC Jili support staff. We will never ask for your password.

256-bit SSL Encryption

Every connection to UC Jili is encrypted. Your login, transactions, and personal data are protected in transit at all times.

Two-Factor Authentication

Enable 2FA on your UC Jili account for an extra security layer. Even if someone knows your password, they can't get in without your device.

NPC Registered

UC Jili is registered with the Philippine National Privacy Commission in compliance with RA 10173, the Data Privacy Act of 2012.

Breach Notification

If a data incident occurs, we notify affected players and the NPC within 72 hours — no delays, no cover-ups. Transparency is non-negotiable at UC Jili.

07 Data Retention

UC Jili retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by Philippine law.

  • Active account data is retained for the duration of your account registration plus a minimum of 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction records are retained for at least 5 years in line with financial recordkeeping requirements.
  • KYC documents are retained for the period mandated by the relevant licensing authority.
  • Customer support communications are retained for 3 years from the date of the interaction.
  • Marketing data (where consent was given) is retained until you withdraw consent or for 2 years from last engagement, whichever comes first.

Once retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information held by UC Jili. We take these rights seriously and will respond to all valid requests within 30 days.

Right to Access

Request a copy of the personal data UC Jili holds about you and information on how it is used.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Object

Object to the processing of your data for marketing purposes or where processing is based on our legitimate interests.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Withdraw Consent

Where processing is based on your consent, withdraw it at any time without affecting previous processing.

To exercise any of these rights, contact our Data Protection Officer at support@ucjili.click. Include your full name and registered email address. We may need to verify your identity before processing your request.

If you are unsatisfied with how UC Jili handles your data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

09 Minors

UC Jili is strictly an 18+ (and 21+ in some jurisdictions) platform. We do not knowingly collect personal information from anyone under the legal gambling age. Our registration process includes age verification steps, and accounts found to belong to minors are immediately closed with all associated data deleted.

If you are a parent or guardian and believe your child has registered on UC Jili, please contact us immediately at support@ucjili.click and we will take prompt action to close the account and remove all associated data.

10 Third-Party Links

The UC Jili platform may contain references to third-party payment services such as GCash, Maya, and banking portals. When you access these external services, you leave the UC Jili platform and our Privacy Policy no longer applies. We encourage you to read the privacy policies of any third-party service you use in connection with your UC Jili account.

UC Jili is not responsible for the privacy practices or content of third-party services, even where we have a business relationship with that service provider.

11 Changes to This Policy

UC Jili may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players by email and/or through a prominent notice on the UC Jili platform at least 7 days before the changes take effect.

The updated policy will always be available at ucjili.click/privacy-policy with the effective date clearly displayed at the top of the page. We recommend reviewing this page periodically to stay informed about how UC Jili protects your information.

Your continued use of UC Jili after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or how UC Jili handles your personal data, please get in touch with our Data Protection Officer (DPO). We're here to help and will respond to all data privacy inquiries within 30 days.

  • Email: support@ucjili.click
  • Live Chat: Available 24/7 through your logged-in UC Jili account.
  • FAQ: Visit our FAQ page for quick answers.
  • Terms and Conditions: Review our full Terms and Conditions for the complete legal framework governing your use of UC Jili.

Governing Law: This Privacy Policy is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. Any disputes arising from this policy shall be subject to the jurisdiction of Philippine courts and the National Privacy Commission.

Your Data Is Safe at UC Jili

We built UC Jili around trust — fair games, secure payments, and privacy that actually respects you. Ready to play? Join hundreds of thousands of Filipino players today.